Advice and expertise
We can also intervene within the framework of existing cleaning equipment, to improve the process, limit water consumption and for waste treatment.
Training
CleanSonic’s service technicians also provide staff training during the installation of new cleaning equipment. This training is aimed at the following three staff colleges:
- Operators
- Supervisors
- Maintenance
After-sale service
Our after-sale service is based in Chaponnay (69).
Parts :
We have a stock of essential spare parts on site. For other types of parts, we deliver directly from our partners’ stores.
Interventions:
Our team of service technicians intervenes on customer site within 48 working hours (France). Our qualified personnel can intervene in the context of curative and preventive maintenance. We also ensure the assembly and commissioning of the equipment sold.
Maintenance & Remote Maintenance
CleanSonic takes care of the entire range of equipment sold and offers curative and preventive interventions.
As all our cleaning equipment is controlled by a PLC coupled to a touch screen, we are able, upon customer request, to ensure a remote maintenance connection as soon as possible. This possibility may help shorten intervention times and to solve the problem encountered.
In the case of a CleanSonic maintenance contract, a number of remote maintenance connections is included in this service, as well as a preferential rate on spare parts.
Response times:
- Within 24 working hours via remote maintenance
- Within 48 working hours in the presence of a service technician on your site (France)
- Within 72 working hours in the presence of a service technician on your site (Europe).
Sales of cleaning equipments (new and used)
We offer our partner’s full range of new equipment. We may also take over existing equipment and as a result, we can also offer used equipment, benefiting from a manufacturer’s warranty.
Subcontracted cleaning services
Under review